New Patient Welcome
UBCP Laurel Heights Pediatric and Adolescent Care welcomes new patients. Choosing the right pediatrician for your child is one of the most important decisions you will make. By selecting us, you can feel confident and comfortable that you have made the right decision. Our practice is working together to build life-long relationships between our staff and our patients by consistently providing our patients with compassion, excellence, and value. To fulfill this mission, we are committed to: Improving the lives of the children we serve by providing quality care in a child-centered environment, listening to our young patients and their families who we are privileged to serve, guiding our patients along a path of optimal health and wellness, and continually pursuing excellence at all levels through continuing education.
Office Hours
Mon – Fri, 8:30 AM to 5:00 PM
Pediatric Phone Advice
Our Pediatric Phone Advice Service is available during hours when our office is open, as well as after hours. To contact our advice service, call our office at (415) 221-6476 and select Option 1.
The advice staff will triage your call, and if needed, offer you an appointment at the UBCP Laurel Heights Pediatric clinic or the UBCP Pediatric After Hours Clinic.
Appointment Scheduling
To schedule an appointment, call our office at (415) 221-6476
Late Arrivals and No-show/Missed Appointments
We understand unplanned situations arise and may make you late for an appointment. If you are more than 15 minutes late for your appointment, we may need to reschedule the visit. If your child is extremely ill, a physician will make a quick assessment to make sure it is medically safe to reschedule for a later time.
One parent or legal guardian must accompany every child (even adolescents) for the first visit in order for the physician to obtain an accurate medical history and to obtain signatures of consent for treatment. Parents must also sign and complete the new patient registration form as well as a Release of Medical Records to have medical records transferred from your child’s previous doctor. On subsequent visits, another relative can accompany the child only if a parent or legal guardian writes and signs a note giving permission for relatives to consent to treatments and vaccines on the parent’s behalf. This relative must be specifically identified in the letter. We have a generic form for parents to complete if needed.